Versa 2 screen scrolls by itself

[Minicooper61]

Updated to latest release. Since then the statisics on the upper left will scroll fast repeatedly on their own. Watch face is frozen so I cannot sweep pages. Only thing happens when sweeping r/l/u/d is the stats scroll up. I have done several resets and still not fixed. I have had to remove the watch at night so the scrolling stats movement on my wrist doesn't wake me.

Moderator edit: updated subject for clarity

[Mdmd22]

Same thing happen to mine.  Then it just stopped charging all together.  It took about a month for it to die completely 

[Minicooper61]

Had you updated your Versa 2 to latest release 72.1.19? All these problems started the day after I upgraded the night before. 

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Minicooper61 @Mdmd22.

I’m sorry to hear that you are having difficulties with your Fitbit Versa 2 devices. Your time while dealing with this situation is highly appreciated.

@Minicooper61 If you haven't done so, please set up your Watch as a replacement device:

1. Tap the Today tab , and tap your profile picture.
2. Tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

@Mdmd22 I noticed that you've been in touch with Customer Support. I'm pretty sure they've done their best to provide a high level of support. Thank you for your patience while dealing with this situation.

Have a nice day.

[Minicooper61]

I did the watch replacement  and it still acts the same way. Any other ideas?

[EdsonFitbit]

Thank you for your response, @Minicooper61.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.