Versa 2 screen stopped working properly

[JF75]

My Versa 2 stopped scrolling and screen flickers at times. I have restarted as directed by fitbit but still isn't working. Any suggestions?

Moderator Edit: Clarified subject

[MarreFitbit · Accepted solution]

Hi there, @JF75. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

As a first approach, I'd like to confirm that you've restarted your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

[JF75]

Thank you for the suggestions. I have done both of these And still no luck.
I think my fit bit is done. Time to try something different I guess. It's
only a year and a half old and this isn't the first time I have had issues
with it.

[Mattylin]

I've tried this as well but no luck- my Fitbit was fine just yesterday! How do I fix this?? I have the Fitbit versa 2. 

[MarreFitbit]

@JF75 @Mattylin (Thanks for stopping by in the Community Forums!) I appreciate you both had followed the tips and recommendations provided above. I understand where your concerns are coming from and how you guys must be feeling. 

At this moment, I’ve reached the limits of what I can do for you here on the public community forums. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon.