Versa 2 screen stopped working properly

[Memery100]

My Fitbit no longer allows me to swipe to get apps and exercise. It also had a blue haze around the edge of the screen. Had it less than 2 years. Sounds like this is a known problem. Have reset and changed clock face and still no fix. 

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Memery100. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

To better assist you, please confirmed that you've restarted your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

If the above has been properly attempted, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

[Memery100]

I’ve tried all of these as mentioned in my post. I tried contacting through chat and they suddenly stopped talking to me. So at a loss and cannot use my Fitbit as intended

Sent from my iPhone