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Versa 2 screen swiping issues

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‎05-25-2020 10:32 - last edited on ‎06-04-2020 05:51 by Fitbit Moderator

‎05-25-2020 10:32 - last edited on ‎06-04-2020 05:51 by Fitbit Moderator

My Versa 2 screen won't swipe at all. I've tried to do a factory reset, but can't.

 

 

Moderator edit: updated subject for clarity

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‎06-04-2020 05:50

‎06-04-2020 05:50

Hi @Mella1231, welcome to our Fitbit Community! Regarding the swiping issues that your Versa 2 screen experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often.

JuanJo | Community Moderator

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