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Versa 2 screen turned blue

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‎04-02-2022 20:47 - last edited on ‎04-04-2022 08:53 by Fitbit Moderator

‎04-02-2022 20:47 - last edited on ‎04-04-2022 08:53 by Fitbit Moderator

my screen is blue, tried taking it back to factory settings

 

Moderator Edit: Clarified subject

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‎04-04-2022 08:54 - edited ‎11-13-2023 04:34

‎04-04-2022 08:54 - edited ‎11-13-2023 04:34

Hi there, @Jiyazoe. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎04-04-2022 08:54 - edited ‎11-13-2023 04:34

‎04-04-2022 08:54 - edited ‎11-13-2023 04:34

Hi there, @Jiyazoe. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎04-05-2022 16:33

‎04-05-2022 16:33

I have tried , and done the resetting.. the watch is still working, all the screen is blue.. hard to read as the fonts are white..

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