Versa 2 screen very dim

[JaneLBr]

My screen became very dim yesterday, it's worse today, I tried resetting the fitbit but that hasn't worked, everything was fine until yesterday morning. I can't turn up the brightness I tried yhat yesterday and it wasn't a lot better

Moderator Edit: Clarified subject

[SunsetRunner · Accepted solution]

Hello @JaneLBr 

Is it possible that sleep mode is enabled? If that’s not the case and restarting your Versa 2 as well as adjusting the brightness level hasn’t helped you can try changing the clock face to see if that improves the brightness. It the problem persist I would contact Fitbit Customer Service: https://myhelp.fitbit.com/s/support?language=en_US

😃 Keep me posted on how it goes…I’m hoping it might have been just left on sleep more or a clock face change does the trick

[JaneLBr]

Thanks, I've turned off sleep mode and put the brightness on max, it's done the trick for now

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[SunsetRunner]

That’s awesome @JaneLBr! I’m happy I was able to help. 😃 Enjoy the rest of your day!