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Versa 2 screen went blank

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‎02-21-2022 02:26 - last edited on ‎02-21-2022 03:46 by Fitbit Moderator

‎02-21-2022 02:26 - last edited on ‎02-21-2022 03:46 by Fitbit Moderator

Since a few days the screen  of my versa 2 is very dark. At times it's so dark I can' t see my steps. Has anyone experienced this before and does anyone know what I can do about it?

 

Moderator Edit: Clarified subject

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‎02-21-2022 03:47 - edited ‎10-24-2023 04:27

‎02-21-2022 03:47 - edited ‎10-24-2023 04:27

Hi there, @Babbeke308. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your watch as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-21-2022 03:47 - edited ‎10-24-2023 04:27

‎02-21-2022 03:47 - edited ‎10-24-2023 04:27

Hi there, @Babbeke308. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2. 

Please restart your watch as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Hope that helps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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