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Versa 2 screen went blank

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‎08-03-2022 12:51 - last edited on ‎08-03-2022 16:47 by Fitbit Moderator

‎08-03-2022 12:51 - last edited on ‎08-03-2022 16:47 by Fitbit Moderator

My versa 2 is still tracking and syncing but the display is solid white. I tried restarting it but it just goes to a dark screen, when I turn it on again it’s back to solid white. I can’t change any settings of course because there’s nothing on the screen. Any advice?

 

Moderator Edit: Clarified subject

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‎08-03-2022 16:50 - edited ‎11-16-2023 11:01

‎08-03-2022 16:50 - edited ‎11-16-2023 11:01

Hi there, @Showna. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. I understand where your concern is coming from. 

Since you've exhausted all steps we could've provided here in the forums, please note the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.

We hope your issue is solved soon. 

Maria | Community Moderator, Fitbit


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