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Versa 2 screen went dark

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‎03-25-2021 04:26 - last edited on ‎03-25-2021 10:00 by Fitbit Moderator

‎03-25-2021 04:26 - last edited on ‎03-25-2021 10:00 by Fitbit Moderator

I can’t see my screen with clock etc. I charged still not there. I don’t have my sleep info either.

 

 

Moderator edit: format

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‎03-25-2021 09:59 - last edited on ‎12-17-2024 08:44 by Fitbit Moderator

‎03-25-2021 09:59 - last edited on ‎12-17-2024 08:44 by Fitbit Moderator

@Yaya60 welcome to our Fitbit Community. Regarding the dark screen issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contact our forums.

Please let me know if your watch vibrates when you put it on the charger. In the meantime, try the troubleshooting steps that are listed in this help article. After trying these steps, charge your Versa 2 for 2-3 hours and see if the issue gets fixed.

See you around.

JuanJo | Community Moderator

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