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Versa 2 screen went green

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‎08-30-2020 20:14 - last edited on ‎08-31-2020 09:12 by Fitbit Moderator

‎08-30-2020 20:14 - last edited on ‎08-31-2020 09:12 by Fitbit Moderator

I got my versa 2 in March and have a screen guard but lately the screen has been turning green with a white line across it I have turned it off and on and out it on the charger after awhile it will be right but this shouldn’t happen should it.

 

Moderator Edit: Clarified subject

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‎08-31-2020 09:16

‎08-31-2020 09:16

Hi there @dbutty20, welcome to the Community Forums. Thanks for the details provided in your post about your Versa 2's screen that has gone green. I appreciate you took the time to restart it, nice way to go! 

 

I've seen that you contacted our Support Team after posting here to report about the issue with your Versa 2's screen and they already helped you to get back on track. 

 

Please let us know if there's anything else we may do for you in the near future. We'll be glad to help you! 🙂

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-31-2020 09:16

‎08-31-2020 09:16

Hi there @dbutty20, welcome to the Community Forums. Thanks for the details provided in your post about your Versa 2's screen that has gone green. I appreciate you took the time to restart it, nice way to go! 

 

I've seen that you contacted our Support Team after posting here to report about the issue with your Versa 2's screen and they already helped you to get back on track. 

 

Please let us know if there's anything else we may do for you in the near future. We'll be glad to help you! 🙂

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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