05-30-2022
14:02
- last edited on
05-30-2022
17:52
by
LizzyFitbit
05-30-2022
14:02
- last edited on
05-30-2022
17:52
by
LizzyFitbit
My screen all of a sudden went black and I cannot get it to come by on. How to restart?
Moderator Edit: Clarified subject and updated label
06-09-2022 18:52
06-09-2022 18:52
Hi everyone, and welcome to our new members. @SunsetRunner Thanks for stopping by to help our members.
@bevgrundvig and @JusBeanz Thanks for letting me know about your Versa 2 and for the steps tried prior to posting. While I'm glad you sorted this out, I'm sorry for this inconvenience. Every feedback shared by our members helps us to improve our devices and services, and yours won't be the exception.
@echunt Thanks getting back and your efforts while troubleshooting your watch. I understand how frustrating this has been for you and I apologize for this experience. Your feedback is also appreciated and rest assured it hasn't gone unnoticed. If by any chance you've exhausted the steps suggested in this thread, I'd recommend contacting our Support team so they can provide you with further assistance. Please click here to get connected with them via chat or phone.
In the meantime, you can use MobileTrack to track and sync basic stats such as steps. To learn more about this, I'd recommend this help article.