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Versa 2 screen with vertical lines

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‎02-03-2021 02:52 - last edited on ‎02-03-2021 04:50 by Moderator Alum

‎02-03-2021 02:52 - last edited on ‎02-03-2021 04:50 by Moderator Alum

I've had mine for a year and it's been fine, but suddenly the display dimmed, then broke up and went fuzzy, and now it's full of vertical noise behind which you can just about make out the clockface or keypad display. I restarted it several times, but to no effect, it's just the same. At an educated guess, the device is working OK underneath but the screen has failed. I have no idea if it can be replaced and it's probably out of warranty (it was a gift). If this is a common fault as you say then it's probably best to replace it with some other brand, and avoid FitBit in the future.

 

 


Moderator edit: subject updated for clarity

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‎02-03-2021 04:49 - last edited on ‎12-20-2024 08:32 by Fitbit Moderator

‎02-03-2021 04:49 - last edited on ‎12-20-2024 08:32 by Fitbit Moderator

Hi, thank you for sharing what you've been experiencing with your Fitbit watch and confirming that you already tried a few troubleshooting steps @Frisket.  

Since you already tried a few steps to try to resolve this, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

I'll be around if  you have further questions. 

Davide | Italian and English Community Moderator, Fitbit


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