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Versa 2 screen won't respond

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‎04-04-2022 03:50 - last edited on ‎04-04-2022 08:45 by Fitbit Moderator

‎04-04-2022 03:50 - last edited on ‎04-04-2022 08:45 by Fitbit Moderator

Screen stuck on black with green vertical lines - won’t reset - vibrates alright but nothing else

 

Moderator Edit: Clarified subject

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‎04-04-2022 08:48 - edited ‎12-13-2023 03:44

‎04-04-2022 08:48 - edited ‎12-13-2023 03:44

Hi there, @Edolittle. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.

I've seen you contacted our Support Team after posting here and they're now assisting you with this matter. 

We look forward to getting you back on track. 

Maria | Community Moderator, Fitbit


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