05-10-2023 04:10 - last edited on 05-10-2023 04:20 by MarreFitbit
05-10-2023 04:10 - last edited on 05-10-2023 04:20 by MarreFitbit
My versa 2 will not swipe down for me to see messages. I can swipe to the left and right and up but it will not swipe down. I have restarted my Fitbit and made sure it was updated and synced. Still nothing.
Moderator Edit: Clarified subject
05-10-2023 04:21 - edited 06-07-2023 08:26
05-10-2023 04:21 - edited 06-07-2023 08:26
Hi there, @Melknig. Welcome to the Fitbit Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.
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05-14-2023 15:12
05-14-2023 15:12
I have the same issue. My screen won't swipe down. I have restarted my fitbit versa 2 and also changesld my clock face.