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Versa 2 screen won't swipe

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‎09-04-2021 01:42 - last edited on ‎09-04-2021 04:16 by Fitbit Moderator

‎09-04-2021 01:42 - last edited on ‎09-04-2021 04:16 by Fitbit Moderator

I can't swipe the face anymore, it doesn't move. Any ideas? It is a versa 2.

 

Moderator Edit: Clarified subject

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‎09-06-2021 11:59 - edited ‎08-28-2023 09:14

In response to Btminear

‎09-06-2021 11:59 - edited ‎08-28-2023 09:14

@Btminear Welcome on board. Thanks for the details provided in your post about the inconvenience with your watch. 

If you haven't done so yet, please follow the tips and recommendations I've provided in my post above. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎09-04-2021 04:17 - edited ‎04-02-2024 13:17

‎09-04-2021 04:17 - edited ‎04-02-2024 13:17

Hi there, @M1212. Welcome to the Community Forums. 

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎09-05-2021 11:32

‎09-05-2021 11:32

My watch will not swipe down from the Home Screen to change sleep settings and such, also is very sluggish and slow to respond when doing anything…after the update

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‎09-06-2021 11:59 - edited ‎08-28-2023 09:14

In response to Btminear

‎09-06-2021 11:59 - edited ‎08-28-2023 09:14

@Btminear Welcome on board. Thanks for the details provided in your post about the inconvenience with your watch. 

If you haven't done so yet, please follow the tips and recommendations I've provided in my post above. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes