Versa 2 screen won’t swipe

[vewall]

Before the update yesterday the clock screen all of a sudden wouldn’t stay on, after update everything initially worked fine but then the screen wouldn’t scroll through to allow access to any of the apps. I’ve tried restarting it but that did not fix the problem.

[JuanJoFitbit]

@vewall, welcome to our Fitbit Community! I'm happy to assist you with your Fitbit Versa 2 since the screen won't swipe. By the way, thank you for troubleshooting this issue before contacting our forums.

I'd like you to try changing the clock face to one developed by Fitbit, not a third party clock face and see if the issue gets fixed.

Keep me posted on the outcome! 😀

[vewall]

Thank you for your response, but in answer to your suggestion, I don’t have a third party watch face on. The clock face I am using is the default Fitbit Waveform clock face that came with the watch. I don’t have any others downloaded.

Sent from my iPhone

[vewall]

Thank you for your response, but in answer to your suggestion, I don’t have a third party watch face on. The clock face I am using is the default Fitbit Waveform clock face that came with the watch. I don’t have any others downloaded.