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Versa 2 screen won’t swipe

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‎01-21-2021 10:04 - last edited on ‎01-22-2021 13:16 by

‎01-21-2021 10:04 - last edited on ‎01-22-2021 13:16 by

I have tried all these suggestions however I cannot put my screen on manual cause the screen won’t respond!!! 
mis there a way to this from the app???

 

 

Moderator edit: subject for clarity 

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‎01-22-2021 13:18

‎01-22-2021 13:18

Welcome to the Fitbit Community, @Pia117.

 

I understand how you are feeling about this situation. Thanks for trying to resolve this. I would like to confirm if you've restarted your watch by following the steps from this help article: How do I restart my Fitbit device?

 

Looking forward to hearing back from you.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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