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Versa 2 screen won’t swipe

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‎10-27-2021 21:39 - last edited on ‎10-28-2021 10:07 by Moderator Alum

‎10-27-2021 21:39 - last edited on ‎10-28-2021 10:07 by Moderator Alum

My screen won’t let me swipe. I have reset my watch 10 times in the last three days and nothing. I can’t get passed the Home Screen. 

 

 


Moderator edit: subject updated for clarity

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‎10-28-2021 10:17

‎10-28-2021 10:17

Hi, welcome to the Fitbit Community forums, @JRisk.  

 

Thank you for sharing all the details regarding the inconvenience that you've been experiencing with the Versa 2 watch and the troubleshooting steps that you already tried. 

 

In this case, since you already tried the restart procedure a few times and you continue to experience the same inconvenience, I recommend that you get in touch with the Customer Support team for further assistance with this. The best way to get help for this problem is to chat with us online or give us a call. Click here to get connected. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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