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Versa 2 screen won't swipe

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‎01-28-2022 08:36 - last edited on ‎01-29-2022 05:01 by Fitbit Moderator

‎01-28-2022 08:36 - last edited on ‎01-29-2022 05:01 by Fitbit Moderator

My fitbit versa 2 screen is not allowing me to navigate through options, also the screen doesn't appear when i tap even multiple times on it..pls help. Its not functioning well

 

 

Moderator Edit: Clarified subject

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‎01-29-2022 05:02 - edited ‎08-08-2023 12:03

‎01-29-2022 05:02 - edited ‎08-08-2023 12:03

Hi there, @Mjo1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎01-29-2022 05:02 - edited ‎08-08-2023 12:03

‎01-29-2022 05:02 - edited ‎08-08-2023 12:03

Hi there, @Mjo1. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

Please restart your Versa 2 as suggested here How do I restart my Fitbit device? If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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