01-22-2021
07:21
- last edited on
01-22-2021
07:39
by
MarreFitbit
01-22-2021
07:21
- last edited on
01-22-2021
07:39
by
MarreFitbit
The settings screen won’t pop up when I swipe down. Only music and wallet show. I click it to turn OFF do not disturb but it won’t work.
Moderator Edit: Clarified subject
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hello there @dunwody23, welcome to the Community Forums.
To adjust any settings on your Versa 2, please see:
Let me know if you have any questions present.
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Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@dunwody23 Which setting on the quick settings are you trying to access?
Swipe down from the top of your screen. After your notifications appear, swipe down again to open the control center. Tap the quick settings icon.
Also, for a full list of settings open the Settings app, swipe up to see the full list of settings, and tap a setting to adjust it.
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Best AnswerSwipe down just isn’t working like it used to. I see my notifications but then when I swipe down again, the full list of settings doesn’t show without swiping multiple times. When it finally comes up, I continue to tough the quick settings button but it doesn’t show up.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@dunwody23 I appreciate you had followed the tips and recommendations provided above. Since this sounds a bit more serious, I've created a support case on your behalf - you should receive an email from Customer Support at the email you used to register with the Community forums. Note that we may take a bit long to get back to you since due to recent events affecting our operations, support options are limited and wait times are longer than usual.
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Best Answer