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Versa 2 setup issues

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‎12-08-2019 08:19 - last edited on ‎12-09-2019 15:17 by Moderator Alum

‎12-08-2019 08:19 - last edited on ‎12-09-2019 15:17 by Moderator Alum

My new Versa 2 arrived today and my phones Bluetooth will not pick the device up? Anyone else having this issue? I can connect via Bluetooth to other devices and my car, just not the Fitbit 😠

 

 

Moderator edit: subject for clarity

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‎12-09-2019 15:18 - last edited on ‎11-07-2025 06:04 by Fitbit Moderator

‎12-09-2019 15:18 - last edited on ‎11-07-2025 06:04 by Fitbit Moderator

Welcome to the Community, @Jo2212.

I understand how are you feeling and will be glad to help you out with the setup problem. Please take a look at the help article: Why can't I set up my Fitbit device? and follow the instructions provided there.

Let me know the outcome. 

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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