Versa 2 showing half screen

[Jtraylor69]

My versa is just over a year old and is now just showing a half screen. It doesn't work anymore and now out of warranty just like I thought it would go bad! Over $200 for this crap!! I should have went with apple watch like everyone said to!!!! This watch is a rip off and only last over a year ! Don't buy waste of money!!

[JuanJoFitbit]

@Jtraylor69 welcome to our Fitbit Community! I'm sorry to hear that your Fitbit Versa is showing half screen. I totally understand how you feel about this.

I would like to follow up and would like you to restart your watch as described in this help article. After this, try changing the clock face to one developed by Fitbit, not a third party clock face and see if the display shows completely.

Keep me posted on the outcome.

[Jtraylor69]

I've tried everything. Nothing is working it's just not working anymore and
how ironic is it that it stopped working just 3 months after warranty was
out!

I've tried factory reset I've changed to Fitbit clock face turned it on and of f. It did start working for about 3 hrs then started jumping around and showing half screen and then showing a line across top. . Just lasted long enough for the warranty to go out. Warranty went out in July . Just thought with the price of this watch it would last longer than 1 year and 3 months. Guy at work has a apple watch and it's still working after 2 years!  I got ripped off big time!

Moderator edit: merged reply

[JuanJoFitbit]

@Jtraylor69 I'm sorry for the late response. I'm also sorry to hear that your Versa is no longer under warranty. The warranty period is good for 365 days, starting from the date of firs setup.

I totally understand how you feel about this and I appreciate your feedback and comments since this helps us to keep improving.

I'll be around if any question arises.