12-12-2020 09:34 - last edited on 12-13-2020 16:53 by LiliyaFitbit
12-12-2020 09:34 - last edited on 12-13-2020 16:53 by LiliyaFitbit
Battery had red exclamation point after can't get to start.
Moderator edit: subject for clarity
12-13-2020 16:53
12-13-2020 16:53
Welcome to the Fitbit Community, @StefanieGoodine.
Thank you for sharing the details of the issue with your watch. I recommend following the instructions in this help article: Why isn't my Fitbit device's battery charging? After that try setting up your watch to your Fitbit account: How do I set up a replacement device or add a second device to my account?
Keep me posted on the outcome.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.