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‎07-05-2021 01:33 - last edited on ‎07-05-2021 15:17 by

‎07-05-2021 01:33 - last edited on ‎07-05-2021 15:17 by

Hallo there 

i have a red x and have tried everything but nothing is working can you help me please. Thank you 

 

 

Moderator edit: subject for clarity 

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3 REPLIES 3

‎07-05-2021 15:18

‎07-05-2021 15:18

Welcome to the Fitbit Community, @Lavezzari.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I was able to see that you have already contacted our Support team regarding this and that they were able to help you. Thank you for your time and efforts.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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‎07-09-2021 12:21

In response to LiliyaFitbit

‎07-09-2021 12:21

Yes thank you support team where very patient with me and tried to help solve my problem. In the end nothing seemed to work so they sent me a new fit bit as my old one was less than two years old. Thank you 

Best Answer

‎07-09-2021 14:34

In response to Lavezzari

‎07-09-2021 14:34

Thank you for your reply, @Lavezzari.

 

This is great news and I hope you continue enjoying the Fitbit experience. Let me invite you to visit our Health & Wellness board where you can share your experiences, make new friends and create your own topics.

 

Keep on visiting the forums!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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