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Versa 2 shows the wrong time

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‎07-09-2020 14:29 - last edited on ‎08-19-2020 07:19 by Fitbit Moderator

‎07-09-2020 14:29 - last edited on ‎08-19-2020 07:19 by Fitbit Moderator

My versa 2 was showing the correct date ,heart rate etc , but the time was wrong , ran the battery down to restart , now it want charge , please help.

 

 

Moderator edit: updated subject for clarity

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‎08-19-2020 07:18

‎08-19-2020 07:18

Hi @Karenb1960, it's great to see you in our Fitbit Community! Regarding the wrong time issue that your Versa 2 was experiencing, I appreciate the time spent trying to get this issue resolved before contacting our forums.

 

I was able to get in touch with our Support team and was told that they assisted you via chat. I'm glad to hear that a solution was provided and you are back on track with a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Hope to see you in our Fitbit Community more often! 😀

JuanJo | Community Moderator

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