Versa 2 stats aren't updating

[DM58]

That answer Does not in any way address the problem. all day steps calories are etc are NOT displaying, DON"Y give something the best answer designation when it is not even close to the issue

No wonder so many people are leaving Fitbit when problems are NOT addressed, I;m ready to toss this useless watch

Moderator Edit: Clarified subject, updated the label and word choice

[MakMak]

Hi, @DM58! The lack of syncing/not displaying of stats in the app are exactly what are being worked on. Many people are having problems with the app being down right now (or half functional). Fitbit is aware of the issue (see the pink banner). Hopefully it will be fixed soon. Many people have already said they've seen it be fixed.

[LizzyFitbit]

Hi there, @DM58.

Because you're having a different issue, I've moved your post to a different thread. Thanks for the details, and I'm sorry you're having this experience with your Versa 2. Let me explain our team is aware of an issue currently affecting the Fitbit app and they're working to get this solved. I'd recommend checking this other thread so you can receive updates about this matter.

In regards to your other inquiry, because this is a public forum, other users can mark any post as the Best Answer if they find it helpful enough. I appreciate your feedback and we'll keep working to improve our services.

[Dopovo]

@LizzyFitbit 

Wrong, only OP, Mods and CC can mark Best Answer

[LizzyFitbit]

Hi there, @Dopovo.

Thanks for joining this thread and taking the time to share your feedback. I'd recommend checking this post which explains more about the Best Answers.

[Dopovo]

Thanks @LizzyFitbit for sharing the Best Answer explanation page.

Quote from the page

 (Note that this button will only appear to the original author. If you did not create the topic, you will not be able to mark a post in that thread as an answer.)

Exactly what I wrote, not ANY user can select any answer as Best Answer but only OP (and Mods, and CC members)