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Versa 2 step count accuracy issue

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‎02-09-2021 13:03 - last edited on ‎02-09-2021 17:45 by Fitbit Moderator

‎02-09-2021 13:03 - last edited on ‎02-09-2021 17:45 by Fitbit Moderator

Versa 2  shows 5 times the number of steps I have taken

 

Moderator Edit: Clarified subject

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‎02-09-2021 13:50

‎02-09-2021 13:50

I wake up at least once a week and find I've done 16000 steps all at 3.30 am whilst I'm asleep. Customer help got me to remove my tracker then re sinc. I'm currently waiting to see if happens again 

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‎02-09-2021 13:55

In response to GinaKD

‎02-09-2021 13:55

Thank you for your response. Jim
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