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Versa 2 stopped notifying me when I receive a text message or WhatsApp

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‎07-09-2021 07:45 - last edited on ‎07-09-2021 11:54 by Fitbit Moderator

‎07-09-2021 07:45 - last edited on ‎07-09-2021 11:54 by Fitbit Moderator

hi there my versa 2 has suddenly stopped receiving & alerting me when I get any messages or WhatsApp, any help will be greatly appreciated 

 

 

Moderator Edit: Clarified subject

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‎07-09-2021 11:55 - edited ‎09-18-2023 05:43

‎07-09-2021 11:55 - edited ‎09-18-2023 05:43

Hi there, @Gtic. Welcome to the Community Forums. 

It seems that you've set your Versa 2 into Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.


To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

If your Versa 2 is still not notifying when you receive a notification, see Why didn't my Fitbit device alert me?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎07-09-2021 11:55 - edited ‎09-18-2023 05:43

‎07-09-2021 11:55 - edited ‎09-18-2023 05:43

Hi there, @Gtic. Welcome to the Community Forums. 

It seems that you've set your Versa 2 into Sleep Mode. When the sleep mode setting is on:

  • Notifications, goal celebrations, and reminders to move are muted.
  • The screen's brightness is set to dim.
  • The Always-On Display clock face is turned off.
  • The screen stays dark when you turn your wrist.
  • The sleep mode icon illuminates in the quick settings.


To turn off Sleep Mode, please swipe right from the clock face on your watch to access the quick settings. For more information, see How do I navigate my Fitbit device?

If your Versa 2 is still not notifying when you receive a notification, see Why didn't my Fitbit device alert me?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes