Versa 2 stopped receiving notifications

[MTurton]

Hi only bought my versa 2 yesterday. Was working fine then this morning the notifications wont come through on it. When I go on the app then notifications it says notification service not running restart phone. I have restarted the phone but still the same any ideas?

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @MTurton, due to the recent events, I apologize for the delayed response. However, let me welcome you to our Fitbit Community.

I'd like to follow up and help you with your Versa 2 since it stopped receiving notifications. By the way, thank you for troubleshooting this issue before contacting our forums.

Please try the troubleshooting steps that are listed in this help article. This article contains steps that you already tried but you can skip them and proceed with the rest. Finally, monitor your watch for the next 24 hours and see if the notifications feature works properly.

Keep me posted on the outcome.