help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 stopped recieving notifications

‎01-19-2026 13:04

‎01-19-2026 13:04

About a week ago, the Fitbit app froze on my android phone, I had to uninstall then reinstall the app. Since then, I've not been able to receive notifications. I have made sure I have the latest versions of Fitbit and my phone. I have removed and paired the watch. I have gone through every phone and Fitbit setting. I have turned off and on both the phone and watch. Tonight I had the first notification on my versa 2 showing a missed call but that's all. I have all emails, messages, texts etc turned on but they don't come through. I have exhausted every piece of advice I can find. What else can I do?

Best Answer
Labels:
0 Votes
1 REPLY 1

‎01-20-2026 05:02

‎01-20-2026 05:02

Hello @ZBD412!  It’s nice to see you around the Community Forums!

I appreciate all the troubleshooting steps you've already tried.

It seems you've tried all the available solutions for this type of problem on your own. So, my best advice from here is to contact technical support. They have the most appropriate resources to help you more thoroughly.

Best Answer
0 Votes