Versa 2 stopped syncing to iPad

[Richard0152]

No sync possible for the last 15 hours.  Is there a problem?   I have tried all the known things like turning off and on, turning Bluetooth off and on and still nothing.

Moderator edit: updated subject for clarity

[JuanJoFitbit]

Hi @Richard0152, welcome to our Fitbit Community. Regarding the syncing issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

Please let me know if you also tried the troubleshooting steps that are listed in this help article. This article may contain steps that you may have already tried but you can skip them and proceed with the rest.

After this, monitor your watch and see if the issue gets fixed.

Keep me posted on the outcome.

[Richard0152]

Thanks.  I tried a lot of things but the simple act of charging the fitbit whilst going through the other processes seemed to work.  Regards

Richard

[JuanJoFitbit]

Hi @Richard0152, that's great news. I'm so glad to hear that you managed to get your Versa 2 synced again. Thank you for posting the update here.

As a side note, I'd like to invite you to visit our Discussions board, where you can share your experiences, meet people and create new topics.

Hope to see you in our Fitbit Community more often! 😀