Versa not vibrating

[Aawink]

My versa has suddenly stoped vibrations for any notifications and alarms etc. I’ve reset, repaired deleted app everything. 

[JuanJoFitbit]

Hi @Aawink, welcome to our Fitbit Community. Regarding the vibration issue that your Versa 2 has experienced, I appreciate the time spent trying to get it resolved before contacting our forums.

In order to avoid providing the same information, let me know how the restart process was performed. In the meantime, try a factory reset. To do so on your device, follow the steps below:

1. Hold the back button for about 8 seconds. 
2. When the Fitbit logo disappears:

• Release the button briefly (for less than 2 seconds). 
• Hold the button again until they feel a second, longer vibration, which indicates they initiated the factory reset.

After this, set up your watch from scratch again and see if it vibrates properly again.

Keep me posted on the outcome.

[Aawink]

I have factory reset and am still having the same issue

[JuanJoFitbit]

Hi @Aawink, thank you for getting back and trying the recommended troubleshooting steps. Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

I'll be around if any question arises.