11-01-2020
17:22
- last edited on
11-01-2020
21:35
by
RicardoFitbit
11-01-2020
17:22
- last edited on
11-01-2020
21:35
by
RicardoFitbit
2 days ago my fitbit stopped syncing. I dont get any notifications. I tried everything on your forum. Reinstalled app, restarted fitbit, checked my settings...nothing still. What can I do?
Moderator Edit: Clarified subject
11-01-2020 21:35
11-01-2020 21:35
Hello @Alext2010, welcome to the Community Forums!
First, I appreciate your effort and patience for troubleshooting this situation before posting over here, I totally understand how frustrating this matter can be for you. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your mobile device that's preventing the syncing procedure to be completed.
Then, you can move forward and try the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes.
Let me know if further assistance is needed and if you have any additional questions.
11-01-2020 21:52
11-01-2020 21:52
11-02-2020 07:01
11-02-2020 07:01
I’m having same problem, and have tried all suggestions. Happened with the time change. No sleep, no heart rate, will not sync.
11-02-2020 09:14
11-02-2020 09:14
I am having the same issue. When I turn off and on my Bluetooth on my iPhone, I do not have the option to "forget this device" for my Versa 2. I am on Version 35.70.8.0 but when I try to update, the searching button keeps going around and around.
What else can I try? There has been so syncing since the end of September.