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Versa 2 stopped syncing

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‎03-03-2021 06:03 - last edited on ‎03-04-2021 04:52 by Fitbit Moderator

‎03-03-2021 06:03 - last edited on ‎03-04-2021 04:52 by Fitbit Moderator

I guess I was too quick to be happy...just opened the app to check something and now the watch refuses to sync with my phone... I am honestly so done with all of this. As soon as I can afford it I'm getting a different brand, fitibit sucks..

PS: the app keeps crashing as well and closes by itself. Tried to unpair the device via Bluetooth and now it can't connect at all. Just amazing. 

 

 

Moderator Edit: Clarified subject

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8 REPLIES 8

‎03-03-2021 06:24

‎03-03-2021 06:24

Ugh, that’s disappointing...but sadly I wasn’t expecting miracles. Doubtless it won’t sync because it’s not updated with the latest firmware (maybe?).

 

Let us know if you have any success moving forward. 

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‎03-03-2021 06:32

In response to MikePC

‎03-03-2021 06:32

@MikePC  I'm pretty sure it's because of the update 🙄 another way to force you to downlad it .. I guess I'll just suck it up and use it as a basic watch while I save up money again to get something different. It's so upsetting..

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‎03-03-2021 06:57

In response to SunsetRunner

‎03-03-2021 06:57

According to downdetector there might be something wrong with fitbit's servers today. Syncing is not working regardless of the device, unfortunately. (so this might not be related to the firmware) 

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‎03-03-2021 07:00

In response to sara_d_acosta

‎03-03-2021 07:00

@sara_d_acosta I really hope that's the case because otherwise it would be very annoying. Because the new firmware messes up with the device making it pretty unusable and not having it makes the app unusable 😂 kind of leaves you stuck.

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‎03-03-2021 07:10

In response to SunsetRunner

‎03-03-2021 07:10

Just saw a post on Reddit asking if Fitbit’s servers were down, so there I suppose is the answer for now...again if you could please let me (us) know how things progress once that’s ironed out...!!

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‎03-03-2021 07:25

In response to MikePC

‎03-03-2021 07:25

@MikePC of course! I'll keep an eye on it and as soon as there is improvement I'll update.

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‎03-03-2021 08:39

In response to SunsetRunner

‎03-03-2021 08:39

It seems the world of fitbit has come to a grinding halt. Once they manage
to fix their servers you should be able to sync and there is absolutely NO
NEED to update the firmware.
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‎03-04-2021 15:27

‎03-04-2021 15:27

Before this happened did you have the fibit versa was thinking about
upgrading from charge 3 to that--
Sharon Dugan
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