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Versa 2 stopped syncing

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‎04-24-2021 12:53 - last edited on ‎04-25-2021 13:09 by

‎04-24-2021 12:53 - last edited on ‎04-25-2021 13:09 by

My Versa 2 has suddenly stopped syncing with my android phone.  It is only 2 months old!!

 

 

 

Moderator edit: subject for clarity 

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‎04-25-2021 05:08

‎04-25-2021 05:08

Make sure the watch is charged, very often logging out of the Fitbit App and restarting both watch and phone will cure it.

Author | ch, passion for improvement.

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‎04-25-2021 13:11

In response to Guy_

‎04-25-2021 13:11

Welcome to the Fitbit Community, @xraytaker. It's nice to see you around and thank you for your help, @Guy_.

 

@xraytaker Thanks for the details shared in your post. I understand how you are feeling about this situation. You can find our complete troubleshooting instructions in Why won't my Fitbit device sync?

 

Hope this helps!

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