Hi there, @BridieB. Welcome to the Fitbit Community Forums. I'm sorry to hear that your Versa 2 has stopped working after getting wet. I understand where your concern is coming from. We're here to help you!
If your Fitbit device got wet, it’s important to take it off and dry it well before putting it back on. If your watch has come into contact with any liquid other than fresh water, you should clean it with fresh water and a soap-free cleanser (like Cetaphil) and dry it with a lint free-cloth. Be sure to follow our Wear and Care instructions to keep your device clean.
Water resistance may diminish over time and can be negatively impacted by any of the following:
- Dropping the device.
- Exposing the device to soaps, shampoos, conditioners, perfume, insect repellent, lotions, or sunscreen.
- Exposing the device to high-velocity water (for example, during water sports).
Regarding your concern, please note most Fitbit devices are water-resistant to 50 meters. They're designed to be swimproof and stand up to even the sweatiest of workouts. See our user manuals for specifics as to whether your device is swimproof or splashproof. For more detailed information, see Can I swim or shower with my Fitbit device?
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