03-16-2022 06:23 - last edited on 03-17-2022 07:06 by MarreFitbit
03-16-2022 06:23 - last edited on 03-17-2022 07:06 by MarreFitbit
This might be dumb, I’m in the Canadian army and I wear my Fitbit whenever I go away for training, I like it to track my sleep and the alarm doesn’t bother other people when I have to get up at crazy hours.
My last bit of training I was in very cold conditions. After the first night, -20C, all the sensors stopped working, SPo2, HR, etc. I have already tried restarting the Fitbit and it still does not work. Is there any other way to do a reset on the versa 2, or is there a way I can get them to start working? Or is it just pooched?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-17-2022 07:11 - edited 11-26-2023 16:43
03-17-2022 07:11 - edited 11-26-2023 16:43
Hi there, @Therooster. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
I'd recommend following the steps below:
If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
As a friendly reminder, please take into consideration the Versa 2's environmental conditions:
14° to 113° F
(-10° to 45° C)
-4° to 14° F
(-20° to -10° C)
113° to 140°F
(45° to 60° C)
We hope your issue is solved soon.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
03-17-2022 07:11 - edited 11-26-2023 16:43
03-17-2022 07:11 - edited 11-26-2023 16:43
Hi there, @Therooster. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out.
I'd recommend following the steps below:
If the above doesn't work, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
As a friendly reminder, please take into consideration the Versa 2's environmental conditions:
14° to 113° F
(-10° to 45° C)
-4° to 14° F
(-20° to -10° C)
113° to 140°F
(45° to 60° C)
We hope your issue is solved soon.
Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...