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Versa 2 stopped working

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‎08-26-2021 08:38 - last edited on ‎08-26-2021 08:52 by Fitbit Moderator

‎08-26-2021 08:38 - last edited on ‎08-26-2021 08:52 by Fitbit Moderator

My Fitbit Versace 2 charger is not working how do you get a replacement 

 

 

Moderator Edit: Clarified subject

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‎08-26-2021 08:55 - edited ‎08-19-2023 07:31

‎08-26-2021 08:55 - edited ‎08-19-2023 07:31

Hi there, @Maggieblake. Welcome to the Community Forums. 

To better assist you, would you mind giving me more details about the issue with your Versa 2? If you experience any of the following issues and you've checked your settings, restart your device:

  • Won't sync
  • Won't respond to taps, swipes, or button press
  • Won't track steps or other data
  • Won't show notifications or reminders

Restarting your device turns it off and on without deleting any activity data. For more information, see How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎08-26-2021 08:55 - edited ‎08-19-2023 07:31

‎08-26-2021 08:55 - edited ‎08-19-2023 07:31

Hi there, @Maggieblake. Welcome to the Community Forums. 

To better assist you, would you mind giving me more details about the issue with your Versa 2? If you experience any of the following issues and you've checked your settings, restart your device:

  • Won't sync
  • Won't respond to taps, swipes, or button press
  • Won't track steps or other data
  • Won't show notifications or reminders

Restarting your device turns it off and on without deleting any activity data. For more information, see How do I restart my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes