09-21-2019 04:57
09-21-2019 04:57
I just upgraded to a versa 2 from the charge HR and REALLY WISH I HADN'T. I've seen multiple complaints online about people not being able to change the strap and I am now one of those people. The rubber straps that were provided do not fit. I've spent an hour trying to get it in but no dice. I can't wear this with a woven strap for exercise. Fitbit - this is ridiculous.
Answered! Go to the Best Answer.
09-21-2019 07:16
09-21-2019 07:16
Hello @mmeads and a warm welcome. I have also struggled changing these bands. It was never as easy as in Fitbit's video. I bought a watchmaker spring bar tool and it made my band changing life easier. I actually found this tool after a pin broke on my original Versa. I bought a set that had the tool and replacement pins. Fitbit redesigned the band and the pins aren't replaceable any more.
I always change my bands on a nicely padded surface. When you get your classic band on, you will need to take it off from time to time. The groove collects old skin cells and other sweaty gunk. In my experience, changing bands gets easier and easier the more often they are changed.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-21-2019 07:16
09-21-2019 07:16
Hello @mmeads and a warm welcome. I have also struggled changing these bands. It was never as easy as in Fitbit's video. I bought a watchmaker spring bar tool and it made my band changing life easier. I actually found this tool after a pin broke on my original Versa. I bought a set that had the tool and replacement pins. Fitbit redesigned the band and the pins aren't replaceable any more.
I always change my bands on a nicely padded surface. When you get your classic band on, you will need to take it off from time to time. The groove collects old skin cells and other sweaty gunk. In my experience, changing bands gets easier and easier the more often they are changed.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
09-21-2019 08:36
09-21-2019 08:36
I agree the bands are hard to change. I'm not sure it will help, but I made a video showing how to change the bands: https://youtu.be/VthDWcufCbg
I hope this helps.
09-22-2019 00:26
09-22-2019 00:26
Thanks for your reply. I appreciate the advice. I feel it's a bit ridiculous to have to buy an extra tool to do something that should be simple to do. I guess Fitbit don't care.
09-22-2019 01:34
09-22-2019 01:34
For what it's worth, it's quite easy when you do get the hang of it. The trick is to get the angle right, once you get that you should be fine.
09-22-2019 02:54
09-22-2019 02:54
I agree, it does get easier. Strangely I find the woven bands much easier to put on than the elastomer ones.
05-28-2020 12:31
05-28-2020 12:31
Agree that the woven band was easier. Had to change mine, because the woven band was rubbing raw spots on my wrist and thought I’d never get the plastic band in, but it was all about the angle. It still took me a couple minutes of cursing, but I got it in there once I stopped trying to hold it flat.
09-13-2022 12:09
09-13-2022 12:09
Useless - impossible. Will just have to buy another watch, not a fitbit!