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Versa 2 strsp

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‎04-16-2023 05:55

‎04-16-2023 05:55

Hi, the strap on my versa to broke. I’ve replaced it with an rubber strap that came with it, but when I fitted the strap it's the wrong way round so that the flat side which should be against my skin is to the outside and the curved side, which should be to the outside is on the inside. Can you supply a replacement. Please see the photograph 

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‎04-16-2023 09:06

‎04-16-2023 09:06

Hello @AnneMcCann and welcome to the Community.  This is a user-to-user Help site, not Customer Support.  Here is the page with ways to contact Support.   There is an option to file for a broken band replacement if your Versa 2 is under warranty.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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