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Versa 2 stuck on Fitbit Logo

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‎12-29-2021 06:39 - last edited on ‎12-30-2021 07:08 by Fitbit Moderator

‎12-29-2021 06:39 - last edited on ‎12-30-2021 07:08 by Fitbit Moderator

My versa 2 if switching between black screen and fitbit logo for hours and it does not respond when I press restart button. 

 

Moderator Edit: Clarified subject

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‎12-30-2021 07:09 - edited ‎09-01-2023 07:37

‎12-30-2021 07:09 - edited ‎09-01-2023 07:37

Hi there, @Thabinho28. Welcome to the Community Forums. Thanks for the details provided in your post about the issue with your Versa 2.

I've seen that you contacted our Support Team after posting here and they've already assisted you. If you have any questions or concerns, please feel free to contact our team once again so they can continue helping you. 

Maria | Community Moderator, Fitbit


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