Versa 2 stuck on Fitbit Logo

[Schnitzer]

I just installed updates and now my beloved watch is stuck on the blue dots logo screen. I have turned it off and on many many many times. Have Uninstalled and re installed the app and it won't even connect to my phone to change the clock screen. I may cry.  Help. 

Moderator Edit: Clarified subject

[Guy_]

Hi @Schnitzer - have a look at posts such as "stuck on logo"

Something like this may work

• Remove your Device from your Fitbit account and from your phone's Bluetooth settings.
• Force quit the Fitbit app.
• Turn off the Bluetooth on the phone and any other nearby phones and Fitbit devices
• Shut off your phone and turn it on after a couple of minutes.
• Turn on the Bluetooth.
• In the Fitbit App, click profile photo and "+ Set up a Device" like in the initial setup

• If this doesn't work, restart the watch by pressing the button a couple of seconds till it vibrates and the logo appears and after a minute try again.

[MarreFitbit]

Hi there, @Schnitzer. Welcome to the Community Forums. Thanks for trying to troubleshoot the issue with your Versa 2 before reaching out. @Guy_ Thanks for your help!

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

I've moved your post to the Other Versa Smartwatches board for organization purposes.