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Versa 2 stuck on Fitbit logo

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‎06-03-2024 00:24 - last edited on ‎06-03-2024 10:05 by Fitbit Moderator

‎06-03-2024 00:24 - last edited on ‎06-03-2024 10:05 by Fitbit Moderator

I charged my versa 2 last night. This morning it has started flashing the fitbit logo. It won't sync with my android phone and I have checked Bluetooth and it has disappeared from my paired devices list. I have tried switching the Bluetooth off and on, restarted my phone and tried following several advice comments on the fitbit Community including trying to force restart (pressing and holding the button on my versa 2) but nothing is working. Any advice would be greatly appreciated. Thank you in advance!

Moderator Edit: Clarified subject

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2 REPLIES 2

‎06-03-2024 08:39

‎06-03-2024 08:39

Same for me... My fit bit versa 2 turned off yesterday. I tried to charge it, but i'm stuck on the fit bit logo. My app said I have to update the watch, but I tried several times and nothing works (tried to turn it off and back on, hold the button, delete the watch). I'm about to give up.

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‎06-03-2024 20:33

In response to Lau24

‎06-03-2024 20:33

Same issue for my Versa 2

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