03-05-2022 13:54
03-05-2022 13:54
03-05-2022 18:05
03-05-2022 18:05
This happened to me today too. I noticed I couldn't swipe between screens so tried resetting twice is no changes. I noticed a little later that I had the fitbit logo. Tried the factory reset and nothing happened. They need to get their act together over at fitbit.
03-06-2022 12:40
03-06-2022 12:40
Shame here... I have tries everything. It worked for 1/2 a day and then back to logo stuck on watch face. I am running out of ideas on what to do?? Versa 21/2 yrs old?
03-07-2022 07:22
03-07-2022 07:22
03-07-2022 07:48
03-07-2022 07:48
hmmm...my husbands is doing this same thing and it's about 2 months old!
03-07-2022 07:49
03-07-2022 07:49
I'm waiting for someone to respond to my live chat. This is crazy! Our watch is only 2 months old!
03-07-2022 08:12
03-07-2022 08:12
I got through on the chat today. My watch did this Saturday as well. It's only 2 months old so they are sending a replacement but sounds like something happened Saturday to a whole lotta vera 2's! They of course said nothing about how there are so many with this same problem that started the same day, tried to get me to clean the charging connectors and finally just said they'd send a new one.
03-07-2022 09:04
03-07-2022 09:04
Exactly what happened to me.. Now it's stuck on restart loop & I can't reset it, even after it ran out of batter then fully charged it. Same issue 😞
03-07-2022 09:30
03-07-2022 09:30
03-07-2022 10:09
03-07-2022 10:09
Happened to me today too. Went to bed and it was fine, this morning it’s stuck on a weird clock face, won’t show my activity or steps today. Reset it twice and still the same.
03-07-2022 10:13
03-07-2022 10:13
What did they advise? Plz help
03-08-2022 02:23
03-08-2022 02:23
03-08-2022 04:37
03-08-2022 04:37
I have the same problem since Sunday. Nothing sync and only logo on my watch. I don't what to do ! I didn't find nothing to help to fix this issue !
Anyone could help ?
03-08-2022 05:59
03-08-2022 05:59
I ended up doing a full factory reset, lost my data & photo on front screen but hey presto today it’s working fine. It took a while to reset but it’s all good now.
03-08-2022 06:03
03-08-2022 06:03
03-09-2022 07:23
03-09-2022 07:23
03-09-2022 07:24
03-09-2022 07:24
03-09-2022 07:25
03-09-2022 07:25
03-10-2022 02:19
03-10-2022 02:19
What were the few things you went through? I'm having the worst problems in my life right now and when my Fitbit did this, I pretty much broke down and am super depressed. I know it sounds crazy, but it was the final straw that broke the camel's back. If it could start working again, I would actually gain back a little bit of hope!
I am so lost without it! I keep checking my wrist for the time, I really on my watch for notifications from my phone, and for to extensive medical problems, I use the data to help me figure out what I need and it helps keep me more stable.
I really need this to work!
03-10-2022 03:29
03-10-2022 03:29
Firstly I did a restart by going through settings, this didn’t work. I then put it on charge next to my phone and did a factory reset. This deleted all my data for the day and removed my photo. It took a good half an hour and crashed half way through so I had to start again. It’s worked fine ever since