Versa 2 synchronization issue with Android phone

[Capt.Sanjeev]

Unable to Synchronize my Versa 2 with Android mobile.
Tired with piece of **ahem**.
To synchronize every time I had to remove my device from mobile app & add again by restating the tracker.

Now above process also not working.
Had to reset the tracker to factory setting. Now tracker is not pairing with Mobile, pairing is rejected by the tracker.

[Rich_Laue]

@Capt.Sanjeev the pair is being rejected, as it should, because you are trying to pair the tracker to the phone through the phones Bluetooth. 

Did you unpair the Versa 2 from the phone or did you remove the Versa 2 from your Fitbit account? 

If it was simply unpaired from the phone, open the app to force a dunce. 

If it was removed from your Fitbit account (did you first try the other 6-8 steps), you will need to do an Add Device through the Fitbit app

[NellyG]

Hi @Capt.Sanjeev What phone are you using? Is it on the Supported Devices List  ?