03-20-2021 13:04
03-20-2021 13:04
My Versa 2 is syncing as it always has, but recently it isn't syncing all my steps to show in my challenges. Eg I walk 15,000-20,000 steps a day, but only a few if any steps occur in my challenges.
I hope anyone can help:-)
03-21-2021 17:50
03-21-2021 17:50
Welcome to the Fitbit Community @SunsetRunner.
Thank you for the information provided.
To try to resolve the issue, please set up your Fitbit Versa 2 as a replacement device:
If you track a GPS activity using your phone and the Fitbit app (called a MobileRun) during a challenge, please be sure to bring your Versa 2 along; as long as you have your watch with you, those steps will count towards your challenge totals.
Hope this helps.
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