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Versa 2 touch screen doesn’t work

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‎06-02-2021 15:30 - last edited on ‎06-03-2021 11:06 by

‎06-02-2021 15:30 - last edited on ‎06-03-2021 11:06 by

I have reset and  uninstalled my Fitbit. But O still can not use the touch screen. Is there something else I can try. My watch is only a few months old

 

 

Moderator edit: subject for clarity 

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‎06-03-2021 06:38

‎06-03-2021 06:38

Probably best to contact Fitbit Support directly. They may be able to help you with a replacement, if necessary.

Author | ch, passion for improvement.

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‎06-03-2021 11:08

In response to Guy_

‎06-03-2021 11:08

Welcome to the Fitbit Community, @jacikirk08. It's nice to see you around and thank you for your help, @Guy_.

 

@jacikirk08 Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide you a solution.

 

Have a nice day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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