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Versa 2 touch screen stopped working

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‎09-14-2023 05:02 - last edited on ‎09-14-2023 06:09 by Fitbit Moderator

‎09-14-2023 05:02 - last edited on ‎09-14-2023 06:09 by Fitbit Moderator

My touch Screen stoped work? It went through a day or two with constant vibrations Amz then zone. I tried to hold the button in and reset it was not working.

what can I do to reset it?

Moderator Edit: Clarified subject

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‎09-14-2023 06:11

‎09-14-2023 06:11

Hi there, @LeinadV. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and taking the time to troubleshoot it before posting here. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎09-14-2023 06:11

‎09-14-2023 06:11

Hi there, @LeinadV. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Versa 2 and taking the time to troubleshoot it before posting here. 

To better assist you, please make sure you've restarted your Fitbit device as suggested here How do I restart my Fitbit device?. If the restart doesn't work try to change your clock face. If this fixes the issue, you can change your clock face back to the original clock face.

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
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