help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 touchscreen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-10-2019 10:16 - edited ‎12-11-2019 05:55

‎12-10-2019 10:16 - edited ‎12-11-2019 05:55

The "swipe" feature on my Versa 2 hasn't been working for a few days. It is totally hit and miss. I can't review the day, pull down notifications, or swipe to enter my apps or start a workout. Pretty much the watch is completely useless at this point. Alexa won't start a workout either. Anyone else having issues?

Best Answer
Labels:
6 REPLIES 6

‎12-10-2019 11:08

‎12-10-2019 11:08

I’m having the same problem. I’ve restarted it many times and still doesn’t work. Anyone else? 

Best Answer

‎12-10-2019 11:27

‎12-10-2019 11:27

   I'm also having the same problem. I've tried restarting it and even let the battery die completely, nothing helped so far. 

Best Answer

‎12-10-2019 11:32

In response to LevisD

‎12-10-2019 11:32

Very glitchy.  I had it working for my resistance training and then it wouldn't let me complete the workout. Ugh talk about a headache 

Best Answer
0 Votes

‎12-13-2019 15:37

In response to Andrea_liz

‎12-13-2019 15:37

Same here - three days of not working properly! Any answers from Fitbit helpdesk?

Best Answer
0 Votes

‎12-14-2019 21:44

‎12-14-2019 21:44

Likewise!

Works maybe half the time, for the last week or so. Keep having to reset it, and now that's stopped working. 

Very frustrating.

Best Answer
0 Votes

‎12-15-2019 06:02

In response to Phanny2

‎12-15-2019 06:02

I would definitely reach out to Fitbit through Facebook or Twitter. They responded to my direct message quite quickly to help and they are trying to resolve the issue.

Best Answer
0 Votes