help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa 2 unresponsive

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2020 06:28

‎08-06-2020 06:28

I have updated and synced but I still cannot move my screen from clock to apps. My screen often will not show steps either. Bought at Christmas 2019. 

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-06-2020 06:38

‎08-06-2020 06:38

If your clock is keeping correct time and you can't swipe out of the clock face try this. Go to the phone app and change the clock face. If this works, change back to your clock face. This worked for me.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎08-06-2020 07:11

In response to wtksk8r

‎08-06-2020 07:11

Thanks. I tried changing it and it still doesn’t work.

Sent from my iPhone
Best Answer